Our client, a leading Life Sciences company, is hiring a Site Operations Manager.

Work Location: Suffolk County, Massachusetts

Summary:

This Site Manager role is a dynamic position that is highly visible to colleagues and customer stakeholders. As a subject matter expert in laboratory operations and compliance, this role will ensure site regulations are followed and audits are conducted. This is a dedicated role to one facility that will be full-time onsite.

Responsibilities:

• Ensure all site-specific requirements are always documented and updated. Communicate any changes to existing requirements while coordinating all projects at the site
• Drive compliance and training documentation adhering to site regulations
• Create/Modify SOPs, Work Instructions, and Policies and document workflows and processes by working with site leaders for opening/closing work orders, escorting, add/deletes, identifying potential T&M converting to care programs, and conducting site inventory during shutdowns
• Support and perform periodic audits to ensure compliance and standardization
• Lead training sessions to educate staff on systems
• Collaborate with other departments to maintain compliance and standardization of the program
• Create and maintain a library of resources for staff to reference and adhere to compliance and standardization
• Drive best practices at the site
• Responsible for monthly reconciliations between systems so credits are issued per SOW/SLA agreement
• Oversee the Maintenance/Deployment of WattIQ System at the site
• Manage after hours alert escalation team and follow up with afterhours escalation team regarding alerts
• Submit support tickets as needed to WattIQ
• Respond to all hardware alerts including gateways
• Manage relationship between WattIQ and the organization
• Communicate with WattIQ regarding large lab moves, planned network and power outages, basic WattIQ training as needed
• Responsible for WattIQ/Vertex SOP
• Coordinate meetings with stakeholders and manage expectations with end users regarding WattIQ data insights
• Coordinate Trainings and support
• Identify units to prioritize for replacement or maintenance -- update/optimize PM plan based on data
• Identify units trending high on alerts and take corrective action
• Identify units with low door opening activity

Qualifications:

• 5+ years of experience in laboratory and asset management compliance
• Proficient with Microsoft and Google software applications (Word, Excel, Gmail, etc.)
• Demonstrate good organizational and communication skills
• Interact effectively with personnel and clinical staff in accordance with operational and personnel policies/procedures
• Exercise problem-solving and troubleshooting skills with all equipment and technology

Published Category: Site Solutions / Site Management