Position Title: General Supervisor – High Complexity Clinical Laboratory
Reports To: Laboratory Director / Technical Supervisor
Job Type: Per Diem (approximately 1–2 days per month)
Boston, MA

Position Overview

The General Supervisor is responsible for overseeing daily operations of high-complexity clinical testing within a laboratory environment. This role ensures compliance with applicable regulatory standards, including CLIA, CAP, and state regulations. The General Supervisor provides guidance, training, and oversight to testing personnel and supports the development and maintenance of quality assurance programs.

Key Responsibilities

• Act as operating personnel during initial phases of laboratory operations

• Perform and supervise daily laboratory activities related to high-complexity testing

• Ensure accuracy, quality, and timeliness of laboratory test results

• Review and approve quality control data and implement corrective actions as needed

• Monitor compliance with standard operating procedures, quality assurance programs, and regulatory requirements

• Assist with training, supervision, and competency assessment of laboratory personnel

• Maintain laboratory documentation, including quality control records, proficiency testing, personnel competency, and corrective actions

• Participate in regulatory inspections and audits

• Recommend and implement improvements to laboratory processes, procedures, and equipment

• Communicate regularly with laboratory leadership regarding performance, staffing, and operational needs

Qualifications

• Bachelor’s degree in medical technology, clinical laboratory science, biological sciences, or a related field

• Minimum of three (3) years of experience performing high-complexity laboratory testing

• At least one (1) year of supervisory experience in a CLIA-certified laboratory

• Experience with flow cytometry

• Demonstrated leadership and ability to effectively supervise laboratory staff

• Strong knowledge of high-complexity testing, quality systems, and regulatory compliance

• Certification by a nationally recognized credentialing agency (e.g., ASCP) preferred

Regulatory Requirements

• Must meet CLIA qualifications for a General Supervisor in a high-complexity testing laboratory (42 CFR §493.1461)

• Must meet applicable state requirements for supervisory experience in high-complexity testing

Physical and Environmental Requirements

• Ability to safely handle biological specimens and potentially hazardous materials

• Ability to stand, sit, operate laboratory equipment, and perform precise manual tasks

• Compliance with laboratory safety standards and proper use of personal protective equipment (PPE)