Job Title: Medical Front Desk Specialist

Work Location: Los Angeles County, California

Summary:

Seeking a motivated and organized individual for a Medical Front Desk Specialist position. This role is contract to perm, full-time, and requires on-site presence. The specialist will be the first point of contact for patients, ensuring a welcoming environment and providing essential administrative support.

Responsibilities:

• Serve as the initial point of contact, greeting and assisting patients with professionalism and warmth.
• Efficiently manage incoming phone calls, directing inquiries and providing information as needed.
• Coordinate and schedule patient appointments, and handle payment collection processes.
• Deliver administrative support, including data entry, document filing, and scanning tasks.
• Maintain a tidy and organized reception area to ensure a positive patient experience.
• Support the team with various clerical duties to facilitate smooth office operations.
• Travel to other clinic locations within the area to provide coverage when required.
• Utilize Microsoft Office Suite and other office software to complete daily tasks efficiently.

Qualifications:

• Fluency in Korean is required.
• At least 1 year of experience in a customer service or administrative role within the medical field.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite.
• Ability to work full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Willingness and ability to travel between office locations as needed.
• Organizational skills and attention to detail.
• High school diploma or equivalent required; additional education in healthcare administration is a plus.

Published Category: Site Solutions / Site Management