Job Title: Medical Front Desk Specialist

Work Location: Los Angeles County, California

Summary:

Seeking a motivated and organized individual for a front desk role in a medical setting. This position is contract-to-perm, full-time, and requires excellent customer service skills, fluency in Armenian, and the ability to support administrative operations. The role involves direct patient interaction, appointment scheduling, and occasional travel to other local clinics.

Responsibilities:

• Serve as the initial point of contact for patients, ensuring a welcoming and professional environment.
• Efficiently answer and direct incoming phone calls, providing accurate information and assistance.
• Manage appointment scheduling and process patient payments with attention to detail.
• Support administrative tasks such as data entry, filing, and document scanning.
• Maintain cleanliness and organization of the reception area at all times.
• Coordinate with team members to ensure smooth front desk operations and patient flow.
• Travel to other clinic locations within the county as needed to provide coverage and support.
• Utilize Microsoft Office Suite and other office software to complete daily tasks efficiently.

Qualifications:

• Fluency in Armenian is required.
• At least 1 year of experience in a customer service or administrative role within the medical field.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work full-time, Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Willingness and ability to travel between office locations as needed.
• Demonstrated organizational skills and attention to detail.
• Experience handling confidential information with discretion.

Published Category: Site Solutions / Site Management