Job Title: Medical Front Desk Specialist

Work Location: Los Angeles County, California

Summary:

Seeking a motivated and organized professional for a front desk role in a medical setting. This position is contract-to-permanent, full-time, and requires Spanish language proficiency. The role involves providing excellent customer service, managing reception duties, and supporting administrative functions.

Responsibilities:

• Serve as the initial point of contact, greeting and welcoming patients with professionalism and warmth.
• Efficiently answer and direct incoming phone calls, ensuring timely and courteous communication.
• Coordinate and schedule patient appointments, and process patient payments as needed.
• Deliver administrative support, including data entry, filing, and scanning of documents.
• Maintain a clean, organized, and welcoming reception area at all times.
• Communicate effectively with patients and staff, utilizing Spanish language skills as required.
• Assist with coverage at other clinic locations as needed, requiring occasional travel within the area.
• Support the team with additional clerical tasks to ensure smooth daily operations.

Qualifications:

• 1+ years of experience in a customer service or administrative role, preferably in a medical environment.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Fluency in Spanish is required.
• Ability to travel between office locations as needed.
• Strong organizational skills and attention to detail.
• High school diploma or equivalent required.
• Demonstrated ability to work independently and as part of a team.

Published Category: Site Solutions / Site Management