Work Location: Cumberland County, New Jersey

Summary:

The QA Associate is responsible for managing quality assurance activities, including handling market complaints, overseeing quality control in production and warehouse facilities, and supporting compliance and continuous improvement initiatives.

Responsibilities:

• Investigate, document, and respond to market complaints, coordinating with various departments to ensure thorough and scientifically sound resolutions.
• Prepare trend reports and maintain accurate records of market complaints and quality-related data.
• Write, revise, and deliver training on Standard Operating Procedures, testing specifications, and protocols for employees.
• Inspect production and warehousing procedures, logbooks, and records to ensure regulatory compliance and operational efficiency.
• Assist in internal and external audits, product release activities, and review of manufacturing records for accuracy and completeness.
• Monitor facility environments for microbial contaminants, oversee equipment cleaning and verification, and maintain trending data for environmental monitoring.
• Coordinate the sending of samples to third-party laboratories, manage retained samples, and support product return handling and disposal.
• Participate in continuous improvement initiatives and perform additional duties as assigned by quality management, with responsibilities split between multiple locations as needed.

Qualifications:

• Bachelor's degree in a science-related field.
• 1-3 years of experience in quality assurance within FDA-regulated pharmaceutical, nutraceutical, or food industries.
• Ability to work at multiple locations within Cumberland County and Burlington County, New Jersey as required.
• Basic proficiency with Microsoft Office applications.
• Strong attention to detail and organizational skills.
• Effective communication and interpersonal skills for working closely with co-workers.
• Strong problem-solving and troubleshooting abilities.
• Ability to multi-task and adapt in a fast-paced environment.

Published Category: Quality & Validation