| Administrative Assistant I |
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| The Administrative Assistant I works in tandem with our clinical research staff and multiple other departments to provide excellent customer care to patients participating in our clinical research trials. |
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| DUTIES & RESPONSIBILITIES |
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| · Checking patients in at the front desk. |
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| · Answer and direct phone calls. |
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| · Organize and schedule appointments. |
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| · Plan meetings and take detailed minutes. |
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| · Write and distribute emails, correspondence memos, letters, faxes, and forms. |
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| · Assist in the preparation of regularly scheduled reports. |
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| · Develop and maintain a filing system. |
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| · Provide administrative support to the site management and the clinical staff. |
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| · Properly and timely escalate all administrative issues to be resolved in a professional and efficient manner |
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| · Manage office supplies |
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| · Sanitizing |
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| · Assist in Opening and Closing the clinic as needed |
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| · Clincard payments (office visits, eDiaries, safety calls) |
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| · Scheduling transportation for patients to and from site |
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| · Preparing the patient lobby |
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| · Managing patient scheduling |
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| · Any other duties/ tasks assigned by the manager |
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| KNOWLEDGE & EXPERIENCE |
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| Education: |
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| · High School Diploma or equivalent required |
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| Experience: |
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| · Previous experience working in a medical office |
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| Credentials: |
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| · N/A |
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| Knowledge and Skills: |
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| · Proficiency with computer skills required. |
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| · Able to handle multiple tasks at a time with attention to detail. |
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| · Must be reliable and have strong communication skills |
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| · Able to work in a fast-paced environment with the flexibility to handle various duties and projects at one time |
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