Job Title: Technical Assistant I

Work Location: Middlesex County, Massachusetts

Summary:

The Technical Assistant I will support the daily operations of a flow cytometry core laboratory, focusing on instrument operation, maintenance, and troubleshooting. This role involves providing high-quality flow cytometry services, user training, and technical support to researchers. The position offers opportunities for skill development on advanced cytometry equipment and potential career advancement.

Responsibilities:

• Assist with daily operations of the flow cytometry core lab, including operation and maintenance of high-speed cell sorters and benchtop analyzers.
• Perform scheduled and unscheduled maintenance, quality control, and troubleshooting for cytometry instruments and associated software.
• Provide technical support and training to researchers, including orientation for new users and assistance with scheduling and usage requirements.
• Log and report instrument issues, interact with vendor service engineers, and maintain accurate usage records in databases.
• Support researchers by advising on cytometry protocols, addressing problems promptly, and maintaining strong working relationships.
• Assist with laboratory administrative tasks such as supply ordering, billing, inventory management, and protocol documentation.
• Participate in ongoing professional development, including attending workshops, seminars, and core lab events.
• Maintain laboratory safety standards, prepare reagents, and ensure all work areas are organized and compliant with biosafety guidelines.

Qualifications:

• Bachelor’s degree in biology required.
• 1-2 years of experience in a research laboratory setting.
• Experience in flow cytometry preferred; hands-on cell sorting experience is a plus but not required.
• Strong organizational, problem-solving, and communication skills.
• Ability to work flexible hours as needed, including occasional evening shifts during training.
• Demonstrated ability to work independently with minimal supervision.
• Team-oriented with a customer-service mindset and ability to collaborate with researchers and technical staff.
• Willingness to commit to the role for 1-2 years; relocation support available.

Published Category: Analytical & Process Development